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chellebelle
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Please help - does this look okay?

Tue Aug 17, 2010 2:59 pm

I cannot believe that this has happened. After what felt like ages, the invites finally arrived today. I've been stressing about not getting them out in time. They're beautiful, but she's messed up the monogram :( I emailed through a very simple monogram 'CM' (for Cameron & Michelle). For some reason, she's just put an M behind the text. I can't send out invites with just an M on it! I can just hear his family going "Yeah of course, all about her" or something. I'm actually really upset about this :( I haven't called her yet as I only just got them and I'm too upset. Please, look at them and tell me I'm somehow blind and it is a C and M??
photo1.JPG
 
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chellebelle
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:10 pm

It appears people are reading this and not commenting. Just a simple 'yes' or 'no' about the monogram would be helpful. I'm at home alone, can't get in contact with FH, and have nobody else to show. I'm stressing.
 
Cimbom
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:13 pm

In that pic, it does look like just an M. Are you able to contact the company and speak to someone there? They may be able to suggest something.
 
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sylvatin
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:14 pm

.
Last edited by sylvatin on Fri Sep 10, 2010 8:02 am, edited 1 time in total.
 
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SpecialKK
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:15 pm

:( Sorry, it looks to me to also just be an M. I would be getting onto the supplier asap and try and sort it out. Did she send you proofs before she printed them all?
Goodluck with it, Im sure you will be able to get it sorted in time! :e_hug:
 
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ulya
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:18 pm

Oh, hun, it definitely looks like just an M to me :(! Hopefully you can get in touch with your supplier and sort out getting the right invites printed soon :heart: :heart:!
 
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chellebelle
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:21 pm

I got the proofs but the monogram wasn't on them as it's watermarked.

I've emailed her but there's no phone number.

I was going to send the invites out today. I know most people know the wedding is coming up but I'm still so stressed about them not being sent yet already. I literally feel sick with stress right now :(
 
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Re:

Tue Aug 17, 2010 3:25 pm

Image
Last edited by Darens Girl on Sun Feb 20, 2011 11:46 am, edited 1 time in total.
 
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bryaneunice
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:27 pm

Oh Chelle *hugs* I'm sorry you're going through this. It really is an M there, I would definitely call up the supplier to fix it asap.
 
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carly87
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:37 pm

Yeah, I agree, I'd definitely be seeking compensation for that. definitely only an M.
 
jaynage
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:40 pm

There is only an M.

If you clearly stipulated that you wanted a C and an M together, then it is the supplier's error, and it should be corrected at no additional charge to you.
 
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emmylouly
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:41 pm

Oh hun -i hope you sort it out - get on to her asap. She should have given you a proof of exactly how they would look with the watermark. You have every right to request it be fixed quickly, especially if you have a paper trail of emails where you requested this.

I sorta know how you feel - some of my invite inserts (RSVP & photo cards) came through with a dodgy watermark of the paper brand embossed into it that they should have not printed on but I had to send them out anyway. When ive sent them all out I will ask them for money back on those ones.
 
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chellebelle
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:42 pm

If she fixes it ASAP, I won't even be asking for compensation. She's been fantastic to deal with so far, which is why this mistake is all the more surprising. I know I can't send these out though, because I'm not prepared for the comments I'll receive from all our family and friends in the guise of 'humour'.

I'm just sitting here watching my emails hoping she'll email me with a fast solution. :e_wall:

Thanks for your help ladies! At least I know that I'm not just blind :?
 
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Scrappysuzuki
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:42 pm

It does look like there is just an "M" on it, sorry. I would get onto her as soon as possible and see if she can rectify it and again asap. Best wishes
 
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Re: Please help - does this look okay?

Tue Aug 17, 2010 3:56 pm

bryaneunice wrote:
Oh Chelle *hugs* I'm sorry you're going through this. It really is an M there, I would definitely call up the supplier to fix it asap.


Same. Big hugs hun, you don't need this!
 
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chellebelle
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Re: Please help - does this look okay?

Tue Aug 17, 2010 4:05 pm

I want her to email back already!!! Ugh! I'm not patient at the best of times.
 
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Re: Please help - does this look okay?

Tue Aug 17, 2010 4:07 pm

chellebelle wrote:
I want her to email back already!!! Ugh! I'm not patient at the best of times.


I totally understand Chelle, I would be the same!
 
wee_one
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Re: Please help - does this look okay?

Tue Aug 17, 2010 4:52 pm

Oh no Chelle! thats terrible! Yes, there is only an M.

I'd be asking her to put an urgent reprint on them so you can have them all out by the end of the week at the latest. Its definitely a supplier error and if she has been fantastic to deal with so far and her reputation is on the line, she should do whatever possible to get the correct invites to you in no time.
Last edited by wee_one on Tue Aug 17, 2010 4:53 pm, edited 1 time in total.
 
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Daughter
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Re: Please help - does this look okay?

Tue Aug 17, 2010 4:53 pm

Oh no, I hope she emails you back soon!
 
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chellebelle
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Re: Please help - does this look okay?

Tue Aug 17, 2010 5:01 pm

I found her mobile number as well and I've left a message on there. Nothing so far. :(

I went back over everything I said her and the monogram was definitely 'CM'. And I checked the proof she sent me and there was definitely no monogram on it.
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