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kirig86
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Service staff etiquette??? Im lost

Thu Sep 23, 2010 12:04 pm

I have no idea about anything when it comes to the people you hire to be at your wedding. Its coming down to the nitty gritty so to speak and there are a few things i need to know:

1. Where to i seat them?
2. do i put all of them together on one table or scattered through the guests?
3. do they even want or need an actual table place?
4. if they are having a seat, are place cards required and if so do i just put photographer or do i put their names?
5. if im seating them mingled in with guests how do i make the guests not feel like that was the only spot left for them at the reject table? (i have felt like this at 1 wedding as i was with 2 friends but the entire rest of the table were staff)
6. the dj is provided by **** hall within our reception package but do we pay for his meal too because if so it doesnt seem fair that he is included but not his meal?


there is 1 dj, 2 photographers, 1 videographer who i dont really know but the minister/ mc ive known since i was 4 (and i was flowergirl at his wedding too) and the guitarist ive known since i was 12 so its not any issue to mingle them with friends because everyone knows eachother but there is not really enough to put on 1 separate table so whats the best options

Other brides must have this problem- cant be the only one???
 
Twiggy
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 1:14 pm

All mine are friends of the family or friends of friends so it not a big deal were to put them as they know people at the weeding.
What i would do though is your bound to have tables with less people and one spare seat i would put them in the spare seats. They prob will busy doing things and won't sit there the whole time anyway. As in names at tables i would put the same place card for them as you would for your other guests that makes them feel less rejected i would think.
As for the DJ ask the venue what they think is best.
Hope that helps
 
cinderella_375
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 1:18 pm

I am no help at all as I have been wondering the same thing! I will keep an eye on your post and see what other ladies hopefully suggest. You actually just prompted me to contact my celebrant and videographer to see if they actually want to stay for the whole reception or not! (We have only booked a short time with Videographer 4:30-8pm) And not sure if celebrants usually stay on if you don't personally know them?!!!!
 
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kirig86
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 1:52 pm

cinderella_375 wrote:
I am no help at all as I have been wondering the same thing! I will keep an eye on your post and see what other ladies hopefully suggest. You actually just prompted me to contact my celebrant and videographer to see if they actually want to stay for the whole reception or not! (We have only booked a short time with Videographer 4:30-8pm) And not sure if celebrants usually stay on if you don't personally know them?!!!!

celebrants dont usually stay lol actually of the 3 weddings ive been to in the past 5 months all 3 celebrants sort of the this magic dissapearing act as soon as the job is done- it was very strange because the bride and groom wanted to thank them and the guy was just gone already litterally 5 mins after they walked back down the isle as mr & mrs
 
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kirig86
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 1:53 pm

its always going to be different if you know them or they are a friend of a friend
 
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emmylouly
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:11 pm

I would put DJ, videographer & photographer on a separate table just for staff. Just cos they will be constantly getting up and about to do their job which would disturb people and leave an empty spot a lot of the time and photog & videog will prob leave early so would be empty the rest of the night. And that table should be out of the way but still have full view of everything (our videographer requested this so they do not miss anything) and close enough to the DJ deck so he/she is not always pushing through other tables to get to and from his seat. They are not there to socialise they are there to do a job so to put them in with other guests sort of encourages them to get slack on the job.

I would put the minister and guitarist in with the guests though - if they know people they should be with them as to put them on the other table is kinda exluding them. Esp the minister - their job is done before the reception so the reason they are there is to socialise.

To answer your other q's:
3. do they even want or need an actual table place?
- They do need a spot to go to when they are eating or drinking (no alcohol of course for those working)
4. if they are having a seat, are place cards required and if so do i just put photographer or do i put their names?
- I would just put them on the list/seating plan you give to the venue but with no placecard - when they arrive the venue staff will show them where to sit
5. if im seating them mingled in with guests how do i make the guests not feel like that was the only spot left for them at the reject table? (i have felt like this at 1 wedding as i was with 2 friends but the entire rest of the table were staff)
- If you put the staff on their own table you wont have to worry about that. If you do not have room to give the service staff a totally separate table people should understand.
6. the dj is provided by **** hall within our reception package but do we pay for his meal too because if so it doesnt seem fair that he is included but not his meal?
- You will have to ask your venue about this but if you do have to pay extra the meal for service staff working should be much cheaper than the other meals - ours is 1/2 price as there is no alcohol and it is not as 'nice' as the other food - but still edible of course
 
Bride Bec
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:18 pm

I would double check first if they actually want a seat. At a friends wedding the photogrpaher/videographer choose to eat outside rather than in the venue.
 
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jasmine&paul
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:21 pm

I asked the wedding coordinator at my venue if i needed to allocate the photographer & videographer seats & she said if we didnt know them personally then they wouldnt be seated but would eat in a separate area. And the price of their meal/non alcohol is only $30 compared to $95 for guests. Hope that helps you but call the venue & check :D
 
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kirig86
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:50 pm

lol now im even more confused.

1. because we only have 4 staff we dont know there is no way we can put them on a separate table within the room.
2. service meals are cheaper ($65 from memory) which i can deal with but will have to contact **** hall about the dj meal- it wouldnt be fair to include a free dj but not the meal though?
3. i sorta feel mean seating them outside the actual even room- is this just me or does it feel a little cold?
4. i agree that putting them with guests would sort of give them the oportunity to bludge a bit but does this actually happen? im afraid now that if i do they will miss a vital moment etc
5. i dont so much mind about having empty seats cause there are 13 children under age 14 so there is always going to be heaps of chairs swapped and free etc because they are kids but im not wanting guests to be put out by the photographer getting up and down- has anyone had this happen to them?
 
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jasmine&paul
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:58 pm

kirig86 wrote:
lol now im even more confused.
3. i sorta feel mean seating them outside the actual even room- is this just me or does it feel a little cold?


I would feel strange having them sitting with my friends who they have never met & probably have nothing in common with!!
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 2:59 pm

Organising a table for staff should not be up to you. Normally the venue has an area where they will seat photographers/djs etc, which is normally to the side or in a different room. Meal charges for these people should generally be less, as 95% of the time the meal is either just the main meal of a 3 course dinner, or a separate meal all together (eg a burger and chips).

You providing a meal for them is pretty much all you should have to organise(thats if you want to provide a meal, but theres nothing worse than working an 11 hour wedding and not getting something to eat as you dont get a break the entire time, and you can hardly pull out a sandwich in the middle of the reception room). Any table arrangement for them is not something you need to worry about :)


kirig86 wrote:
lol now im even more confused.

1. because we only have 4 staff we dont know there is no way we can put them on a separate table within the room.
2. service meals are cheaper ($65 from memory) which i can deal with but will have to contact **** hall about the dj meal- it wouldnt be fair to include a free dj but not the meal though?
3. i sorta feel mean seating them outside the actual even room- is this just me or does it feel a little cold?
4. i agree that putting them with guests would sort of give them the oportunity to bludge a bit but does this actually happen? im afraid now that if i do they will miss a vital moment etc
5. i dont so much mind about having empty seats cause there are 13 children under age 14 so there is always going to be heaps of chairs swapped and free etc because they are kids but im not wanting guests to be put out by the photographer getting up and down- has anyone had this happen to them?


1. Let the venue organise a table, often they will even go into the back of the venue and eat in the same room as the venue staff.
2. $65 seems like a lot of money to me, certainly for the amount of food I normally get. A 'free' DJ generally means they have an arrangement with a particular company and they add the price onto the cost of your package. Now, this also means that whichever DJ does your wedding should hopefully be familiar with the venue and that generally means that the venue will provide them with a meal whether you pay for one or not. Though Id probably be a little upset (maybe unreasonably) if I saw the photographer getting something to eat when I didnt. On a similar note, you will probably find the the actual DJ whos working at your wedding is the least paid of any of the outside service providers there on the day, and sometimes the easiest way to get someone in that position to do a better than average job is to give them something to eat (just a thought).
3. I dont see an issue with it, they may not want the other guests to see them eating when they have been paid to work anyway. The only possible problem with them being outside is if you are looking for them and dont know where they are.
4. Ive never been seated with guests, but if I were that wouldnt make me want the 'bludge'. The staff that are like that will find a way to stuff around no matter where you sit them, trust me Ive seen a few.
 
cinderella_375
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 3:09 pm

Both my celebrant and videographer just got back to me saying they won't stay. There is my problem solved!

I know at my sister's wedding she had a separate table for those hired for the wedding. They barely sat all night anyway, and when they did I overheard a lot of work talk! I know in my videographer contract, if they were there more than 5 hours, a meal had to be provided anyway and I think it's the same for musicians. I would maybe check with each individual supplier on their preferences?
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 3:09 pm

kirig86 wrote:
lol now im even more confused.

1. because we only have 4 staff we dont know there is no way we can put them on a separate table within the room.


We had only 3. Our venue set up a small table on the side, behind all the other tables. That's what I've seen at most weddings. At one wedding the band and photographers/video guys were all put into a room to eat, and they actually enjoyed the time to chillax and recuperate before heading back in.
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 3:18 pm

When we did our final numbers with out venue we had to give a number of staff, most staff like djs, photographer etc that will be at the whole reception do require a meal to be provided which at our venue cost $85 per staff meal. The venue will organise a table some where out of the way that they can have a meal (sometimes even a different room) they will not be required to be sat amongst your guests. Speak to your co-ordinator or venue and they will let you know what their procedures are.
Also they don't need place cards or anything like that because they are not your guests.
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 4:05 pm

As a supplier (having someone calling me their 'staff' sounds like i'm a cleaner in their house!) i would never expect to be seated with the guests, nor would i expect to have a place card!

we're normally sat away from everyone else - no offence, but we often want some time to ourselves after working at your wedding for hours! - to have a meal. it's usually just one course, and often completely different to everyone elses food.

Suppliers often have to eat at different times to the guests, so it doesn't make sense to sit them among the guests.
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 5:07 pm

When my cousin got married they had the photographer seated by himself at a guest table, but seriously, he sat down to eat his meal and that was it. The rest of the time he was taking photos until his booked time rolled around and then he left, so I don't think it would matter if you sat him in a spare seat somewhere. My guess is that it would probably be the same for a videographer? The DJ they didnt' even seat at a table. He was busy doing his music all night and wouldn't have had time to sit down for a full meal anyway (which is kinda what I expected from mine also - he's been hired to do a job and it's not really the kind of thing you can walk away from is it??) But I suppose if you did feed the DJ then they would prob be the same as the others and get back to their job straight after anyway. Personally I probably couldn't be bothered with the extra organising to get a separate table for them all so I'd just stick them among the guests.
 
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Re: Service staff etiquette??? Im lost

Thu Sep 23, 2010 6:07 pm

Yer I wouldn't seat the suppliers with the guests, I mean they probably don't want to make small talk with people they don't know when all the want to do is eat something
 
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Re: Service staff etiquette??? Im lost

Wed Oct 06, 2010 2:44 pm

Hi all,
It is really important for your Photographer and Videographer to be INSIDE the reception room! I am a videographer of over 1000 weddings, in my experience, there is too much that can go wrong / things missed when the staff cannot see what is happening in the room.
There is a great article here http://www.whitestudios.com.au/blog/articles/blog.html check it out.
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