A Community for Brides Planning their Wedding in Australia

 
Gherkin
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Posts: 6
Joined: Thu Mar 01, 2012 5:36 pm

Where is my dress?

Thu Feb 07, 2013 4:14 pm

Hello

I havent really posted on here but I needed some advice.

I am getting married on March 1st and my dress has not arrived!

I ordered it in November (or late October) and paid extra for a rush order and it has still not arrived.

Neither has my bridesmaid dress but I ordered that from China so who knows about that.

I keep ringing but all they say is "We will call you when it arrives".

What happens if it doesn't arrive? Are they legally responsible?

Cheers

Louise
 
KateM
It's between Me and Steve McQueen
It's between Me and Steve McQueen
Posts: 3744
Joined: Mon Apr 24, 2006 1:34 pm

Re: Where is my dress?

Thu Feb 07, 2013 4:20 pm

You'd have to prove that it was an essential term of the contract that the dress would be in your possession on your wedding date.

You'd probably have a decent chance of getting a refund on the purchase price, but anything more than that would be longshot and not worth the money to pursue.
 
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stormageddon
♥ Mrs Weirdy ♥
♥ Mrs Weirdy ♥
Posts: 1628
Joined: Wed Mar 07, 2012 9:58 am

Re: Where is my dress?

Thu Feb 07, 2013 4:51 pm

can you call the designer / manufacturer direct and ask for an ETA?
My dress didnt arrive until 2 weeks before my wedding and it was scary for me too but i contacted the designer and she assured me it would be there in time :)
 
EnglishCountryRose
I just love to talk
I just love to talk
Posts: 119
Joined: Sun Feb 12, 2012 7:43 pm

Re: Where is my dress?

Thu Feb 07, 2013 8:25 pm

Ohhh! I am so sorry to hear that. I can imagine how stressful that would be. Perhaps you could contact the department of fair trading for advice Gherkin?
 
Gherkin
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Topic Author
Posts: 6
Joined: Thu Mar 01, 2012 5:36 pm

Re: Where is my dress?

Thu Feb 14, 2013 9:36 am

Hooray! It arrived. What a drama. Last time I ever buy a dress from the bridal centre.
And who knew how much of a ripoff veils were? I am so glad I got a free one.
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