I bought my wedding jewellery from there as well. The jewellery is nice but their customer service was AWFUL. I had to email 3 times as well as calling to find out when my order might be shipped, and then they didn't even bother replying to a follow-up email I sent
Everything eventually got here ok and was exactly what I'd expected but I was really disappointed by their lack of professionalism.
My experience was totally different- I ordered on Friday and got them first thing this morning with no problems. I was expecting a much longer wait.
The earrings for my wedding are exactly what I wanted and the freebies are pretty cool too- I usually wear a pair of diamond studs but I will wear the free ones when I want something a bit bigger and blingier!
The jewellry seems to be what it claims- in the middle of Diva and higher end stores.