A Community for Brides Planning their Wedding in Australia

Topic Author
Posts: 12
Joined: Wed Nov 09, 2011 10:52 am

Buying anything online - please read

Tue Mar 12, 2013 2:42 pm

Hi everyone,

Just a quick note for when buying anything online, hopefully my bad experience can teach some others what I didn't know,

I had ordered some gorgeous embroidered handkerchiefs for our wedding in August 2012 for our wedding just gone in February, I was advised they would be delivered in December but long story short they never arrived,
I contacted etsy and paypal who advised that after 45 they can do nothing, as the item was purchased and the delivery date was longer than 45 days there is absolutely nothing I could do to chase up the money or handkerchiefs and the response from the seller was 'don't message me again' after I tried to negotiate a refund!

Something I was not aware of but if the delivery date is longer than 45 days from purchase just remember you will not have any help from paypal!

Hope I help someone!

Btw had the best wedding ever :)
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rhett's girl
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Posts: 130
Joined: Wed Oct 05, 2011 12:45 pm

Re: Buying anything online - please read

Tue Mar 12, 2013 9:17 pm

Yep - be careful with PayPal in that respect.

You can still request a charge back from your bank if you paid on credit card though after the 45 days.
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Miss Michelle
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Joined: Thu Nov 17, 2011 2:57 pm

Re: Buying anything online - please read

Wed Mar 13, 2013 8:35 am

Thank you for mentioning that, I hadn't heard about the 45 days before.

Sorry to hear about the hankerchiefs but glad you had an amazing wedding anyway :D
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